Technology and the Marketing Mix

Why is technology important for the marketing mix?

Technology has become an important part of our daily lives and it also opens new opportunities for businesses.

Technology helps a business promote its products to its target audience and also target a larger number of potential customers.

Internet Marketing

Social media marketing is a form of internet marketing that involves creating and sharing content on social media networks to achieve marketing and branding goals. It includes activities such as posting text and image updates, videos, and other content that achieves audience engagement, as well as paid social media advertising.

Viral marketing is when consumers are encouraged to share information online about the products of a business.

E-commerce is the online buying and selling of goods and services using computer systems linked to the internet and apps on mobile phones.

Social Media Marketing

BenefitsDrawbacks
Targets specific demographics
Cheap to use
Useful for products that are targeted towards a demographic like the youth who are active on social media.
Market changes can be catered to quickly
Can alienate customers if they find the advertisements annoying.
Businesses may have to pay in order to reach customers through means such as pop-ups in websites.
The business has a lack of control of how the advertisements may be used by others.

Website

BenefitsDrawbacks
No extra cost once the website has been set up.
Control over advertisements
Can quickly react to market changes by updating regularly.
May attract funds from businesses who wish to advertise on the site.
Businesses will have to rely on customers to find the website.
The cost of setting up the website may be high.

E-commerce

Opportunities to Businesses

BenefitsDrawbacks
Low-cost promotion
Global coverage
Able to access many consumers
Shops might not be needed
B2B easier
Setting up/updating website costs
No direct consumer contact
Competition from other websites
Transport costs

Opportunities to Consumers

BenefitsDrawbacks
Convenience
Easy to compare
Easy to pay
Wider choice
Compettive prices
Internet access required
Cannot see/feel products
Identity theft
Technical problems
No personal contact

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